Privacy
Our Privacy Policies
Last Updated: 9th Jan 2026
This Privacy Policy (“Policy”) describes how Troon Home Management (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information obtained from homeowners, clients, website visitors, and other individuals (“you” or “your”) in connection with our services and website.
By accessing our website or engaging our services, you acknowledge and agree to the practices described in this Policy.
Information We Collect
Troon Home Management may collect the following categories of information:
a. Personal Information
=> Name
=> Email address
=> Phone number
=> Mailing address
=> Property address(es)
=> Emergency contact details
b. Property & Service Information
=> Access instructions (keys, codes, lockbox details)
=> Service preferences
=> Inspection notes and reports
=> Vendor coordination details
c. Website & Technical Information
=> IP address
=> Browser type
=> Device information
=> Pages visited and interaction data
=> Cookies and similar tracking technologies
How We Use Information
We use collected information for legitimate business purposes, including to:
- Provide and manage home watch and property management services
- Communicate with clients regarding services, reports, and emergencies
- Coordinate vendors and service providers at the Client’s request
- Respond to inquiries and support requests
- Improve our website, services, and customer experience
- Comply with legal, regulatory, and insurance requirements
We do not sell personal information to third parties.
Cookies & Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to:
- Understand website usage
- Improve functionality and performance
- Analyze traffic trends
You may disable cookies through your browser settings; however, doing so may affect website functionality.
Information Sharing & Disclosure
Troon Home Management may share information only as necessary to:
- Perform requested services
- Coordinate with approved third-party vendors or emergency responders
- Comply with legal obligations, court orders, or governmental requests
- Protect the rights, property, or safety of the Company, Clients, or others
All third parties are expected to maintain confidentiality and use information solely for authorized purposes.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
Client information is retained only for as long as necessary to:
- Provide services
- Maintain business records
- Satisfy legal, tax, and insurance obligations
Information may be securely deleted or anonymized when no longer required.
Client Responsibilities
Clients are responsible for:
- Providing accurate and up-to-date information
- Notifying us of changes to contact details or access instructions
- Safeguarding their own login credentials (if applicable)
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external sites. We encourage users to review third-party privacy policies independently.
Children’s Privacy
Our services and website are not directed to individuals under the age of 18.
We do not knowingly collect personal information from minors.
Policy Updates
Troon Home Management reserves the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of our website or services after changes constitutes acceptance of the revised Policy.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Arizona.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Troon Home Management
Scottsdale, Arizona
📧 Support@TroonHomeManagement.com
📞 (480) 447 – 5890
